Communication Service for the Deaf

Location:    Austin, Texas

Industry:    Non-profit Organization

About:  For over 40 years, CSD has been adapting and advancing their deaf-led social impact organization. CSD redesigns communication technology to make it accessible for deaf users and invests in businesses whose goals and interests align with CSD's goal of serving the deaf community.

Challenge: Needed software that could automate manual tasks and help them see the bigger picture.

Solution: Limelight

Benefits:  Easy to use, quick to adopt, time-saving, improved planning process, real-time reporting, shifting from manual work to strategic work, and access to company performance at any point in time. 

CSD needed software that could help them see the bigger picture. “An Excel spreadsheet would have 1000 or 2000 rows. It's a lot of scrolling, a lot of filtering, and a lot of numerical information,” said Ben. “But getting a summary by department, by locality, or by account has been very powerful and a lot easier for me to navigate in Limelight.”  

The Perfect Fit

Limelight's automated FP&A platform was the perfect fit for CSD. Its Excel-like interface, seamless integration with Sage Intacct, and powerful reporting capabilities addressed their key challenges head-on.

Excel's Familiarity, Without the Headaches

For Ben Daniel, CSD's Director of Finance Planning and Analysis, Limelight's Excel-like interface was a major selling point. "I didn't want to have to learn a new language," Ben explains. "Limelight gave me the power of Excel without the manual effort of finding, validating, and assembling data."

Real-Time Reporting: A Game-Changer for Growth

With Limelight, Ben could easily track CSD's actuals against budgets and forecasts, providing a real-time view of the company's financial health. This allowed him to create visual models for leadership, accelerating decision-making and driving growth.

Improved Planning and Collaborative Success

Limelight's collaborative features also transformed how CSD worked together. "If someone has a question about the budget, I can get them an answer in minutes," says Ben. "That's a huge improvement from having to dig through spreadsheets and get back to them the next day."

The Impact

Limelight not only reduced Ben's stress levels, but it also empowered him to become a more strategic partner to the business. "With Limelight, I have more confidence in my work, and I can focus on helping my colleagues make a bigger impact."